Dental Debt Collection, Expert assistance and advice
5 tips To Avoid Dental Debt Collection
Do you require dental debt collection solutions to recover unpaid fees from non-paying patients? It is a growing issue in the dental industry as highlighted by Dentistry.co.uk
In recent years, it has become increasingly common for dental practices to experience patients not paying for treatment. Included in the plethora of businesses that Federal Management works with, we recover unpaid fees for Dental Practices via our partners Frontline Collections. Debt Collection for Dental practices is becoming increasingly common within the Dental industry.
When you think of Commercial Debt Collection, these types of companies may not be the first that you would think of. However, more and more dental practices within the UK are needing a dedicated solution for dental debt collection.
As this becomes more frequent, many practices are turning to the help of debt collection agencies to help recover money owed.
Knowing how to avoid unpaid dental fees is a trait that many dentists and dental practices should have within their armoury. In reality, it is a case of having the right expertise and experience to successfully recover dental fees.
We have produced this insightful guide to advise on the best 5 ways to avoid dental fees from becoming unpaid. In turn, this will prevent the need for debt collection for dental practices and unpaid dental treatment fees.
Avoiding the Need for Dental Debt Collection
It is no secret that dentists, and those that work within dental practices, are extremely busy individuals.
When dental patients fees become unpaid, they may not have the capacity to spend lots of time trying to recover these.
Following the below guidelines will help to reduce the regularity of dental practice patient debts.
Get the Patient to Pay Dental Fees Upfront
In the modern world, there is a list of ways that payments can be made for services rendered.
One of the most obvious ways to reduce the number of times that dental fees become unpaid is to simply get this paid upfront.
This will work in more cases than none, however, some may have the means to pay for the treatment at the onset.
Discuss Payment Obligations With the Patient
If the patient isn’t able to produce the payment upfront, it is best to discuss payment obligations during the initial consultation.
The consultation is used as a way to discuss the treatment and answer any questions the patient may have.
This is why it is a good idea to outline when the payment for the treatment should be during this.
Typically, payment is either made in part or full, however, many dental practices offer finance options these days.
Get the Payment Obligations and Any Other Documentation Signed
Now that the patient is aware of their payment options, they can choose which they are most comfortable with.
This should then be agreed upon in writing and all documents related to the treatment/payment should be signed by the patient.
If the patient signs a document agreeing to a specific date, this will negate any excuses being made related to forgetting when they needed to pay.
The need for practices to use a dental debt collection agency will also be reduced as a result.
Contact the Patient to Remind Them of the Payment
If the patient fails to make payment on the day that was discussed, you must contact them to make them aware.
Whilst this may be a genuine mistake on their behalf, the fact remains that you need to be paid for the services you provide.
Any contact with the patient should remain professional and can be done so through phone, email or letter.
This is a great way of collecting overdue dental fees and shows how serious you are at collecting the debt.
Should this fail to produce any payment, we recommend that you take stricter action by using a dedicated debt collection service.
Instruct a specialist in debt collection for dental practices
Federal Management is an award-winning, leading dental debt collections expert that provides its clients with industry-leading recovery rates.
Since 2004, we have provide debt collection for dental practices to assist in recovering what is owed to them from non-paying patients.
We are also the debt recovery specialists in this field for unpaid invoices for dental equipment to outstanding fees for dental training.
Some of the main benefits of using Federal Management to recover dental fees are:
- We maximise the success rates of our cases whilst minimising the cost.
- Leading dental debt recovery rate of up to 90% and above on undisputed debts.
- We have a qualified dental clinician on hand to advise on any unpaid dental fee cases.
- Authorised and regulated by the Financial Conduct Authority.
- Our team of debt recovery experts have over 100+ years of combined experience.
If a patient has undergone dental treatments and is then refusing to pay, you will have peace of mind that we can help you to recover this. Working with a specialised Debt Collection Agency for your dental practice will bring added value to your weekly cash flow.
It is important to remember that no dental practice has ever lost a patient just because the patient was required to pay. Unpaid treatment fees is a constant thorn in the side of many dental practices.
No business deserves to be left unpaid for the services they provide, contact our dental debt recovery experts today.