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About Us Federal Management


About Federal Management

Setting the standards for Professional Business Debt Recovery services in the UK

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Our Company

Federal Management was established in 2004 by our current Directors, based upon a wealth of direct experience gained within all aspects of the Debt Collection Industry. The sole purpose was to create and provide the UK’s leading Professional Debt Collection service.

By exercising a deep passion for what we do combined with a hard work ethic, we quickly managed to gain a reputation for delivering superb results. This has always been achieved at minimum cost to our clients.

Our Innovative Debt Collection practices along with continued investment in cutting edge technology has been the backbone of our success. We are regulated by the FCA and are proud of our achievements to date.

Our Company

Federal Management was established in 2004 by its current Directors, based upon a wealth of direct experience gained within all aspects of the Debt Collection Industry. The sole objective was to provide the UK’s leading Professional Debt Collection service.

By exercising a deep passion for what we do combined with a hard work ethic, we quickly managed to gain a reputation for delivering superb results in a cost effective manner, maximising results but minimising costs.

Our Innovative Debt Collection practices along with continued investment in cutting edge technology have always ensured we recover as much as possible and that continued development continues on a daily basis.



Our Vision

To be relentless in our quest to be the first choice for Business Debt Collection Services in the UK, by developing beneficial and lasting relationships with our clients.

We aim to continue this via a process of continuous improvement, development and pioneering strategies to maximise collections.

To constantly adapt, develop and evolve with modern times. Also, to seek new pragmatic ways to optimise our Debt Collection services.



Our Mission

To maintain ISO: 9001 and our commitment to quality.

To continue our endeavour to be the first choice for Business Debt Recovery in the UK

To empower our employees to achieve their individual goals, through investment in training and self development.

To maximise the recovery of all debts whilst remaining sensitive to any existing business relationships.



Our Values

We endeavour to provide a diligent, progressive and quality service to our clients. A principle based service to administer justice where appropriate.

We treat our clients with respect, honesty and integrity through hard work, perseverance and high levels of communication.

We actively encourage, motivate and develop our employees to exceed all levels of expectations through pioneering practices and continued investment.

The UK’s Leading Debt Recovery Solution

Our Head Office is based in West Lancashire in the North West of England. We also have Northern, Scottish, Midlands and London based Collections Offices to assist with our network of UK operations. We have a dedicated International Team for overseas Debt and have developed a network of trusted partners across the globe.

In 2012 we launched FM International, a specialised service to deal with high level and VIP Debt Recovery across the globe. This is primarily to cater for the prestige and wealth associated industries.

The next few years will see Federal Management grow even stronger with further development of our fast track collection methods, use of cutting edge technology and a strengthening of existing partnerships.

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The UK’s Leading Debt Recovery Solution

Our Head Office in based in the North West of England, we have Northern, Scottish, Midlands and London based Collections Offices to assist with our network of UK operations. We have a dedicated International Team for overseas Debt and have developed a network of trusted partners across the globe so wherever the debt, we can recover.

In 2012 we launched FM International, a specialised service to deal with high level and VIP Debt Recovery across the globe for the prestige and wealth associated industries.

The next few years will see Federal Management grow even stronger with further development of our fast track collection methods, use of cutting edge technology and a strengthening of existing partnerships.

Our Accreditations

Our commitment to excellence in the Debt Recovery field has always been the basis for our success. We have held ISO:9001 accreditation in 2009 and the Investors in People award for a number of years. We also hold accreditation from the Credit Services Association with a 100% pass rate.

We are the only Debt Collection Agency accredited by the Financial Services College (Formerly the National Skills Academy) which provides a clear indication that our services are way above the levels of that of your ‘Average’ Debt Collection Agency.

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Our Authorisations

Federal Management pride ourselves on delivering the highest level of professionalism and debt collection expertise for all of our clients. We are duly regulated and authorised by the Financial Conduct Authority to provide peace on mind for our clients.

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Our Associates

To support We are proud to work in partnership with some of the UK’s leading financial establishments. Our collaboration with these respective Industry leaders helps to support our own Award Winning services.

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What Our Clients Say About Us

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Collection Offices

Our strategically located Regional Collections Units are situated across the UK. It enables us to provide a truly Nationwide service.

Our in-house Overseas Collections Team are supported by a Global Network of Agents and Associates to ensure a Worldwide service.

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Federal Management – Head Office

Based in West Lancashire, our Head Office is centrally situated to provide the efficient debt collection services across the UK.

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Federal Management – London Office

Our southern based Operations Office ensures we maximise collections in the city of London. Its location ensures we maximise our activities.

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Federal Management – Midlands Office

Our Birmingham Collections office assists with maximising debt collection activities across middle England and Wales.

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Federal Management – Leeds Office

Our Yorkshire based office helps with delivering Debt Collection Agency services in Leeds, Yorkshire and the North of England.

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Federal Management – Scotland Office

Federal Management’s Scottish Collections team are perfectly located to assist with Business Debt Recovery in Scotland.

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 International and Overseas Debt Collection

We provide a powerful solution for International Debt Collection via our In-House Overseas Team and Worldwide network of Agents & Partners

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Federal Management – Head Office

Based in Skelmersdale, Lancashire, our Head Office is ideally situated to provide the very best debt collection services to the whole of the UK.

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Federal Management – London Office

Our London office and it’s team of debt collection experts help our clients in and around the City of London and provide the best debt collection services.

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Federal Management – Midlands Office

The Birmingham office provides debt collection agency solutions to Birmingham, the surrounding areas, and also the whole of the Midlands region.

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Federal Management – Leeds Office

Our Leeds Office is the leading Debt Collection Agency in the city, providing debt collection services to Yorkshire and the North East.

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Federal Management – Scotland Office

Federal Management’s Scotland team are the leading debt collection experts in Scotland. Helping with debt collections across the nation.

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Federal Management – International

We providing leading debt collection agency services internationally as well as from within the UK through our trusted network of debt collection experts.