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0333 043 4420

Outside the UK: +44 1695 411086

Debt Collection London Federal Management

 Trusted Debt Collection Agency in London

Specialist Professional debt collection in London. Contact our team today for a free consultation.

Debt Collection London Experts

Debt Collection Agencies in London have a major role to play in ensuring the wheels of London’s commerce keep turning.  If you are a business in London or a Private Individual that is owed money, we have the solution

As a UK leading FCA regulated Debt Collection Agency we know that unpaid debts can significantly impact a Businesses cash flow. Likewise, if you are an Individual that is owed money, it can be one of the most stressful situations you will encounter.

We specialise in providing fixed cost debt collection solutions for our clients.  Every year, we recover millions of pounds every year for our clients in London and across the UK. We even assist overseas clients with debt collection in London.

If you are owed money, take action now. Contact London’s most prestigious Debt Collection Agency to learn how we can help you or your Business. After all, it could mean the difference between getting what you are owed or getting nothing at all.

Federal Management – London Office (Debt Collection Agency)

Dalton House
60 Windsor Ave
SW19 2RR

Contact Telephone: 0333 043 4421
International Telephone: +44 1695 411086

Fax: 0333 043 4419

Debt Collection London Opening Hours

Monday – 08:30 – 17:00
Tuesday – 08:30 – 17:00
Wednesday – 08:30 – 17:00
Thursday – 08:30 – 17:00
Friday – 08:30 – 17:00

Business hours exclude UK bank holidays. For more information on these please visit

The importance of Debt Collection in London

London’s bustling economy means that using a Professional debt collection service is essential for many. Many private Individuals and Businesses need assistance to recover outstanding debts.

Working with efficient Debt Collection Agency in London will produce results. Working with the best debt collection agency in London will produce the best results.

We provide a FREE appraisal of all cases prior to instruction. All enquiries for our award winning services are treated in the strictest of confidence.

We are a multi award winning, FCA regulated Debt Collection Agency. For Debt Collection London, think Federal Management!

Debt Collection London Federal Management

Debt Collection London – What Our Clients Say

Live web reviews feed sourced from:

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Debt Collection London Federal Management
Debt Collection London Federal Management
Debt Collection London Federal Management

About the Debt Collection Process in London

Debt collection can be complicated, but our trusted professionals can help you navigate the entire process. Find out how it works and what to do next.

Beginning the Debt Collection Process

To begin the process, you will need to inform the debtor of the outstanding debt and request payment. You can do this with a letter or phone call. Sometimes, this will resolve the issue, but if not, you may have to escalate your attempts.

Escalating the Situation

If the debtor fails to respond or make payment, you may escalate the matter by sending additional letters, making further phone calls, or even taking legal action. A professional debt collector can help guide you through the entire process.

Legal Guidelines for Debt Recovery in London

As a business owner in London, it is essential to follow the legal guidelines set out by the Consumer Credit Act and the Financial Conduct Authority (FCA). This government agency oversees the debt collection process in the United Kingdom.

According to these guidelines, the debt collection process must be fair, transparent, and non-threatening. Debt collectors must also adhere to the relevant codes of conduct and legislation.

Types of Debt

Debt collection companies in London can help collect several different types of debts. These include consumer debts, commercial debts, and international debts.

Consumer Debts

Consumer debts are debts owed by individuals. These debts include credit card debts, personal loans, and utility bills. They can also include unpaid bills and other debts. Debt collection companies may work on behalf of the original creditor, or they may purchase the debt and attempt to collect it themselves.

Commercial Debts

Commercial debts are debts businesses owe to other businesses, such as unpaid invoices or overdue payments. Debt collection companies may work with businesses of all sizes, from start-ups to large corporations. At Federal Management, we specialise in helping our clients with these types of debts.

International Debts

International debts are debts owed by individuals or businesses based outside of the UK. Debt collection companies may work with clients anywhere in the world, using various strategies to recover outstanding debts.

Benefits of Hiring a Debt Collection Company in London

There are several benefits to hiring a debt collection agency in London. Keep reading to find out why you should always consult with a professional before attempting to collect debt.

Legal Compliance

Debt collectors have the expertise and experience to recover outstanding debts quickly and efficiently. They also have a thorough understanding of the debt collection process and the legal framework and regulations that govern it. This ensures that your debt collection efforts comply with local and national laws.

Save Time and Money

Hiring a debt collection company can save you time and resources. Attempting to collect debts in-house can be time-consuming and costly, diverting resources away from other important business activities. By outsourcing debt collection to a professional company, businesses can free up their time and resources to focus on core operations.

Recover More Debt

Working with a debt collection company can help you get more of what you are owed. Recovering outstanding debts can also help businesses to improve their cash flow and reduce cash flow problems in the future.

Choosing the Right Debt Collector in London

Choosing the right debt collector is essential for businesses recovering outstanding debts. When selecting a debt collector, there are several factors to consider, including the agency’s experience, reputation, and success rate. Keep reading to learn more.


Experience is crucial when it comes to debt collection. Businesses should look for a debt collector with a proven track record of success. The debt collector should have experience in collecting the type of debt that the business is owed, whether it is a consumer, commercial, or international debt.


You should always look for a debt collector with a good reputation in the industry. The debt collector should have positive reviews from previous clients and good standing with relevant industry associations.

At Federal Management, we have been one of London’s most trusted debt collection companies for nearly 20 years. We have represented high roller casinos through to Premier league football clubs in London.

Success Rate

Finally, you should consider the success rate of a debt collection company. Businesses should look for a debt collector with a high success rate in recovering outstanding debts.

Compliance and Regulation for Debt Collection in London

Debt collectors in London are subject to strict regulatory requirements that they must adhere to. The Financial Conduct Authority’s guidelines govern the debt collection process and ensure that debt collectors operate fairly and transparently.

Debt collection agencies must be licensed and regulated by the FCA, ensuring they operate within the organisation’s guidelines. Debt collectors must also ensure that they do not engage in any practices that could be deemed as harassment, such as making threats or using aggressive language.

They also have to comply with data protection regulations, ensuring that they handle personal information securely and in accordance with relevant legislation.

London Debt Collection Strategies

Debt Collection Agencies in London use various strategies to recover outstanding debts. These strategies may include phone calls, letters, and legal action. Learn more.

Phone Calls and Letters

Phone calls and letters are often the first steps in the debt collection process, with debt collectors contacting debtors to inform them of the outstanding debt and requesting payment.

Debt collectors may use various techniques to encourage debtors to make payments. They may offer payment plans or negotiate settlements. Debt collectors may also send letters threatening legal action if they do not receive payment.

Legal Action

You may have to take legal action if all other attempts to recover the debt have failed. This may involve issuing a court claim, obtaining a court judgment, or taking CCJ enforcement action to recover the outstanding debt. However, this is usually a last resort, as legal action is costly.

Dispute Resolution

Disputes may arise during the debt collection process, and it is essential for debt collectors to have strategies in place to resolve these disputes. Debt collectors in London should have a straight forward complaints process in place. This allows debtors to raise any issues they may have and provide a clear solution for resolving these disputes.

Legal Disputes

Debtors may also present legal disputes. Debt collectors should be prepared to handle legal disputes that may arise during the debt collection process. This may involve engaging the services of a lawyer or other legal professional to represent the debt collector in court.

Reputation Management

Maintaining a positive reputation is essential for debt collectors and businesses in London, as it can impact their ability to attract clients. Debt collectors should have strategies to manage their reputation and maintain a positive image in the industry.

This may involve responding promptly and professionally to negative reviews or customer feedback, as well as engaging with clients and industry associations to build positive relationships.

How Our Debt Collection Agency Works

Step 1: Initial Consultation

If you need help collecting debt at your business, contact us today to get started. We will set up an initial consultation and assess your needs.

Step 2: The Debt Collection Process

Our team will handle the entire debt recovery process for you, so you don’t have to worry about a thing. We follow all regulatory guidelines while getting exceptional results for our clients.

Step 3: Collect Your Debt

Our business debt recovery process makes it easier to collect unpaid debts and improve cash flow at your business. Contact us today to get started.

What Our Clients Are Saying

Holmes Insurance Brokers
“Federal Management is an exceptional debt collection agency that collaborated with our company and showcased qualities of excellent communication, efficiency and professionalism while helping obtain our money swiftly. I would highly recommend this company to any individual or company that has debt related issues and we would definitely work with them again in the future if any other debt problems were to arise.”

How Much Do Debt Collectors London Cost?

Debt collection can be a vital investment in your operation, especially if you are struggling with cash flow due to unpaid debt. We offer competitive rates on all our services, so you can keep moving forward.

Collect Business Debts in London Today

If you are having a hard time collecting the money you are owed, it might be time to contact an experienced debt collection agency. We are here to help you navigate the entire process with ease while adhering to all regulations. Contact us today for business debt collection in London.

Collecting Personal Debts in London

We can also assist with Personal Debt Collection. We have been operating as Professional Debt Collectors in London since 2004 and have a 5 star rated reputation.

Whatever the problem, discuss your issue in confidence with one of our Team of Experts today.

Debt Collection London - Common FAQ

Do you collect debts Nationwide or just in London?

We can help with Debt Collection Agency services in London, across the UK and on a International basis also.

Are you a Professional Debt Collection Agency?

Yes, we are regulated by the FCA and hold various accreditation such as the ISO:9001

How long have you been operating?

Federal Management has been operating nearly 20 years. We have helped thousands of Businesses across London collect what they are owed.

Do you assess debts before taking them on?

Yes, we provide a free assessment of every case. This is to measure the chances of a successful recovery. We will not accept debt collection instruction on cases where there is no prospect of a recovery. This saves all parties time and money.

Debt Collection London Federal Management