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Consumer Debt Collection Services
Fast-track debt collection success with Federal Management’s consumer debt recovery services for businesses.
An Unpaid debt can place a massive strain on companies and individuals alike. We understand the sensitive nature of debt recovery and ensure our debt collection methods are professional and discreet. This can often protect the relationship between the debtor and the original creditor while ensuring the client gets paid.
Trust our FCA Regulated collection agency to reclaim debts with a professional, progressive, firm but fair approach.
Recover more for less with our expert consumer debt collection services. Call us today for a free pre-action consultation.

As part of our fully comprehensive and inclusive consumer debt recovery service, we include the following actions.
- Letters, Emails, SMS texts and Telephone Calls
- Debt Collection Officer Visits
- Mediation and Negotiation
- Professional and Discreet Approach
- 24/7 Online reporting
- Trace and Investigation
- Pre-sue assessment (If necessary)
Why Use Our Consumer Debt Recovery Company?
We guarantee to minimise the cost of recovering unpaid debt whilst maximising recovery!
Recovering debt in the modern climate can be a precarious task filled with potential landmines. By working with us, businesses save the time, money and resources that it takes to chase unpaid fees and debt.
We have hundreds of years of combined experience along with the necessary strategies and solutions to maximise the amount recovered.
Avoid Unnecessary Litigation Expenses
At Federal Management, we understand that legal proceedings, such as obtaining a judgment order, can incur expensive charges and delay recovery.
Rather than resorting to immediate legal action like
Why Use Our Consumer Debt Recovery Company?
We guarantee to minimise the cost of recovering unpaid debt whilst maximising recovery!
Recovering debt in the modern climate can be a precarious task filled with potential landmines. By working with us, businesses save the time, money and resources that it takes to chase unpaid fees and debt.
We have hundreds of years of combined experience along with the necessary strategies and solutions to maximise the amount recovered.
Avoid Unnecessary Litigation Expenses
At Federal Management, we understand that legal proceedings, such as obtaining a judgment order, can incur expensive charges and delay recovery.
Rather than resorting to immediate legal action like some, our expert debt collection teams work with the debtor to establish a realistic payment plan if they are unable to settle their overdue accounts.
We fully assess their ability to pay and conduct regular reviews of any payment plans to maximise recovery times.
Only as a last resort would we seek a CCJ (County Court Judgment). Thanks to our professionalism and extensive experience, such outcomes are rare, as our proven debt collection processes are highly effective.
Fact: Less than 1% of the cases we work on require any form of Legal Action
Respectful & Professional Communication with Clients
Every debt collection officer at Federal Management is expertly trained to handle difficult situations with consumers. By using professional negotiation skills, we are able to reclaim debts quickly and efficiently.
Our esteemed agency is committed to treating your customers with dignity and respect. We actively recognise the financial challenges they may face. We take pride in a debt-collecting process that is understanding where appropriate and respectful.
We never lose sight of the key objective however which is to maximise the recovery of owed monies for our clients.
90% Success Rate
Our results are unrivalled — we have an 90% average success rate on undisputed business debts
£300m + Recovered
The total amount we have recovered on behalf of Local, National and International Businesses since 2004
20 Years +
We have provided our Award Winning Debt Recovery solutions across the UK and Overseas since 2004
Fully Accredited
Accredited in ISO:9001, CAI Collectors and Members of the Credit Services Association
Excellent Reviews
We have received hundreds of verified reviews from businesses and individuals across the globe
Submit an Enquiry
Do you need assistance with debt recovery or have questions about our services?
Our team of Debt Recovery Specialists are waiting to help. Fill out the enquiry form below with your details, and one of our advisors will get back to you as soon as possible.
Frequently Asked Questions
We understand you may have a few questions about our services or the debt recovery process. To make things easier, we’ve compiled answers to some of the most common questions we get asked. If you don’t find what you’re looking for, please don’t hesitate to get in touch – we’re always here to help.
How Does Your Company Handle Defaulted Accounts?
Our expert teams will handle defaulted accounts on your behalf by employing tried and trusted strategies. Our accredited processes include sending demand letters and emails. These are followed up with phone calls, e-mails and SMS texts.
Where necessary and appropriate, we can also send Agents to attend properties in order to engage the debtor. Where full payment is not possible, the objective is to negotiate a realistic deal on a payment plan that suits the interests of both parties.
As a last resort, we can also obtain a County Court Judgment CCJ to assist in legally collecting the owed monies.
What Types of Debts Can Consumer Debt Recovery Agencies Reclaim?
All types of situations, basically wherever consumers have not met their financial obligations. A consumer debt collector can reclaim a range of debts for a creditor, including FCA regulated debt, private service debt, personal loans, medical fees and utility bills.
Benefits of Using Our Consumer Collection Agency
At Federal Management, we understand the challenge that unpaid debts can place on a business.
To mitigate this financial stress, our debt recovery company offers a fully inclusive set of benefits to maximise results and minimise costs.
These include:
90% Debt Recovery Rate
Through our expertise and maintaining communication, we boast an average 90% recovery rate on undisputed debts.
Plus, less than 1% of our cases require costly legal proceedings. This saves creditors valuable time and resources so you don’t end up further out of pocket.
Commission Rates As Low As 6%
We provide a fully inclusive recovery service for consumer debts with the UK’s lowest commission rates, starting from only 6% for large values.
As a testament to our commitment to transparency, we offer a low, fixed fee, and we do not charge abortive fees or hidden costs.
Free Pre-Action Consultation
Our specialists will conduct a free and frank appraisal of your chances of a successful recovery. This ensures the debts owed are valid and recoverable, saving you precious time and money. We will only proceed with the process if we are confident that we can recover your payments.
Low, Fixed Cost Service
Our low-cost fees are fixed, meaning that you won’t need to worry about unexpected costs at a later stage. We are not Fee earners!
We charge a low set fee that includes all our services, saving your business money and providing peace of mind.
Submit an Enquiry
Do you need assistance with debt recovery or have questions about our services? Our team of debt recovery specialists are here to help. Fill out the enquiry form below with your details, and one of our advisors will get back to you as soon as possible.
What Our Client’s Say About Us
Our reputation is built on delivering our clients exceptional results and an outstanding level of service. Read some of the things our clients have to say about us.
Excellent Business Debt recovery service. Recovered a large debt on behalf of our company from an evasive supplier in London. Would use again
Have had numerous requirement to use Federal Management's services over the past year. They have proved themselves to be very professional in...
We have worked well with federal for a number of years. Would certainly suggest any business owner uses them.
100% the best debt collection agency our company has used over the past 7 years. Brilliant service and will be using again soon.
Federal Management is an FCA Regulated debt recovery agency that has been the UK’s best value debt collection solution for businesses since 2004.
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Contact
Head Office
Federal House, Maple Court
Skelmersdale, Lancashire
WN8 9TW
Phone: 0333 043 4420
Email: enquiries@federalmanagement.co.uk