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Consumer Debt Collection Services

Consumer Debt Collection Services

Fast-track debt collection success with Federal Management’s consumer debt recovery services for businesses.

An Unpaid debt can place a massive strain on companies and individuals alike. We understand the sensitive nature of debt recovery and ensure our debt collection methods are professional and discreet. This can often protect the relationship between the debtor and the original creditor while ensuring the client gets paid.

Trust our FCA Regulated collection agency to reclaim debts with a professional, progressive, firm but fair approach.

Recover more for less with our expert consumer debt collection services. Call us today for a free pre-action consultation.

As part of our fully comprehensive and inclusive consumer debt recovery service, we include the following actions.

  • Letters, Emails, SMS texts and Telephone Calls
  • Debt Collection Officer Visits
  • Mediation and Negotiation
  • Professional and Discreet Approach
  • 24/7 Online reporting
  • Trace and Investigation
  • Pre-sue assessment (If necessary)

Why Use Our Consumer Debt Recovery Company?

We guarantee to minimise the cost of recovering unpaid debt whilst maximising recovery!

Recovering debt in the modern climate can be a precarious task filled with potential landmines. By working with us, businesses save the time, money and resources that it takes to chase unpaid fees and debt. 

We have hundreds of years of combined experience along with the necessary strategies and solutions to maximise the amount recovered.

Avoid Unnecessary Litigation Expenses

At Federal Management, we understand that legal proceedings, such as obtaining a judgment order, can incur expensive charges and delay recovery.

Rather than resorting to immediate legal action like

90% Success Rate

Our results are unrivalled — we have an 90% average success rate on undisputed business debts

£300m + Recovered

The total amount we have recovered on behalf of Local, National and International Businesses since 2004

20 Years +

We have provided our Award Winning Debt Recovery solutions across the UK and Overseas since 2004

Fully Accredited

Accredited in ISO:9001, CAI Collectors and Members of the Credit Services Association

Excellent Reviews

We have received hundreds of verified reviews from businesses and individuals across the globe

Submit an Enquiry

Do you need assistance with debt recovery or have questions about our services?

Our team of Debt Recovery Specialists are waiting to help. Fill out the enquiry form below with your details, and one of our advisors will get back to you as soon as possible.


Frequently Asked Questions

We understand you may have a few questions about our services or the debt recovery process. To make things easier, we’ve compiled answers to some of the most common questions we get asked. If you don’t find what you’re looking for, please don’t hesitate to get in touch – we’re always here to help.

How Does Your Company Handle Defaulted Accounts?

Our expert teams will handle defaulted accounts on your behalf by employing tried and trusted strategies. Our accredited processes include sending demand letters and emails. These are followed up with phone calls, e-mails and SMS texts.

Where necessary and appropriate, we can also send Agents to attend properties in order to engage the debtor. Where full payment is not possible, the objective is to negotiate a realistic deal on a payment plan that suits the interests of both parties.

As a last resort, we can also obtain a County Court Judgment CCJ to assist in legally collecting the owed monies.

All types of situations, basically wherever consumers have not met their financial obligations. A consumer debt collector can reclaim a range of debts for a creditor, including FCA regulated debt, private service debt, personal loans, medical fees and utility bills.

Benefits of Using Our Consumer Collection Agency

At Federal Management, we understand the challenge that unpaid debts can place on a business.

To mitigate this financial stress, our debt recovery company offers a fully inclusive set of benefits to maximise results and minimise costs.

These include:

90% Debt Recovery Rate

Through our expertise and maintaining communication, we boast an average 90% recovery rate on undisputed debts.

Plus, less than 1% of our cases require costly legal proceedings. This saves creditors valuable time and resources so you don’t end up further out of pocket.

Commission Rates As Low As 6%

We provide a fully inclusive recovery service for consumer debts with the UK’s lowest commission rates, starting from only 6% for large values.

As a testament to our commitment to transparency, we offer a low, fixed fee, and we do not charge abortive fees or hidden costs.

Free Pre-Action Consultation

Our specialists will conduct a free and frank appraisal of your chances of a successful recovery. This ensures the debts owed are valid and recoverable, saving you precious time and money. We will only proceed with the process if we are confident that we can recover your payments.

Low, Fixed Cost Service

Our low-cost fees are fixed, meaning that you won’t need to worry about unexpected costs at a later stage. We are not Fee earners!

We charge a low set fee that includes all our services, saving your business money and providing peace of mind.

Submit an Enquiry

Do you need assistance with debt recovery or have questions about our services? Our team of debt recovery specialists are here to help. Fill out the enquiry form below with your details, and one of our advisors will get back to you as soon as possible.


Federal Management