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0333 043 4425

Outside the UK: +44 1695 554554

Debt Recovery Training with Federal Management


We are able to provide extensive and indepth training on all aspects of Debt Recovery. Whether it is to other Debt Collection Agencies or to Law Firms Debt Recovery Teams, our unrivalled expertise and experience of the Debt Collection Industry can give you a leg up on other companies.

Our fully comphrehensive Debt Collection 1 day training workshop looks at all aspects of the art of Debt Collection both from a practical and theoretical point of view. Understanding the mind of your debtor is a key aspect in any potential team member and recognising and identifying the most appropriate means of effecting a successful collection.

In Debt Collection, you are judged on results so it is important to maximise the potential of a successful recovery on every case you deal with. Our training courses provide a helping hand to ensuring that your staff are at their best and will arm them with the tools and knowhow to ensure they are


Leaning Objectives:

By the end of this 1 day course, you should be confidently able to profile your debtors, deal with them confidently on the phone and maximise the success of collecting your clients Debts.

Debt Recovery Training red tick 1 Pre Action due dilligence.
Debt Recovery Training red tick 1 Telephone Collection Skills.
Debt Recovery Training red tick 1 Debtor profiling.
Debt Recovery Training red tick 1 The difference between Commercial & Consumer Debt Collection.
Debt Recovery Training red tick 1 Understanding the can't pays and won't pays.
Debt Recovery Training red tick 1 Dealing with 3rd parties.
Debt Recovery Training red tick 1 Basic Debt Collection Laws.
Debt Recovery Training red tick 1 Debt Recovery through the courts.

We can provide in house hospitality with lunch or alternatively our Training Officers can come to you, providing you have adequate training facilities. For further information, please contact us via email or call our New Business Team on 0333 043 4420 to find our more.


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Federal Management Ltd.
Head Office
Federal House, Maple Court
Skelmersdale, Lancashire
WN8 9TW
United Kingdom

  • Phone:
    0333 043 4421
  • Fax:
    0333 043 4419
  • International:
    +44 1695 554550

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