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Veterinary Collection Agency

Keep pet care at the forefront of your business operations by partnering with our veterinary debt collection agency. 

Professional debt collection for vets is an easy way to recover any outstanding fees and payments. Federal Management aims to nurture and respect the relationship between pet owners and your practice while still ensuring they make timely payments. 

Retrieve unpaid accounts in a professional manner with Federal Management. Contact our debt collection experts to help collect unpaid vet bills. 

Our Debt Collection Service Methods

Our veterinary debt collection agency has tried and tested methods to recover unpaid vet fees. We may choose to implement one or all of the following while attempting to retrieve your owed debt: 

  • Letters, emails and telephone calls
  • Discuss payment plans 
  • Sending out payment reminders
  • Collecting on outstanding invoices
  • Insolvency demands
  • All pre-action due diligence
  • Free pre-sue report (if necessary)

UK’s Lowest Commission rates from 6%

Up to 90% Recovery rate on undisputed Debts

Low Fixed cost Debt Recovery service

No Collection means No Collection Costs to pay!

Why Use Our Veterinary Debt Collection Agency?

Many veterinary practices experience stifled cash flow due to non-paying customers. Outstanding bills are estimated to reach a whopping £265 M to £530 M per annum. This deficit can cause a chain reaction and hinder the overall treatment sick pets receive.

Here’s why partnering with our professional debt collection agency for veterinary practices is a smart solution.

90% Success Rate 

Our veterinary debt collection experts boast an impressive 90% debt recovery rate. The friendly team at Federal Management has the expertise to implement proven recovery methods efficiently. Our industry knowledge and

90% Success Rate

Our results are unrivalled — we have an 90% average success rate on undisputed business debts

£300m + Recovered

The total amount we have recovered on behalf of Local, National and International Businesses since 2004

20 Years +

We have provided our Award Winning Debt Recovery solutions across the UK and Overseas since 2004

Fully Accredited

Accredited in ISO:9001, CAI Collectors and Members of the Credit Services Association

Excellent Reviews

We have received hundreds of verified reviews from businesses and individuals across the globe

Submit an Enquiry

Do you need assistance with debt recovery or have questions about our services?

Our team of Debt Recovery Specialists are waiting to help. Fill out the enquiry form below with your details, and one of our advisors will get back to you as soon as possible.


Frequently Asked Questions

You may have some uncertainties about our veterinary debt collection services. Here are the answers to some commonly asked questions.

Do vets use debt collectors? 

Yes. Debt collection services are not a new practice in the veterinary sector. Non-payment can critically affect the quality of most veterinary treatments.

Without getting paid upfront, vets won’t be able to power their clinics or purchase the necessary tools and medication to care for sick animals. However, pet owners are often caught off-guard by unexpected illnesses or injuries and might not always have the immediate funds to do so.

Debt collectors can help vets and clients find a dedicated solution that best suits both parties. 

While we cannot provide a set timeline, we aim to recover your money as soon as possible. However, the repayment period can be affected by the debtor’s willingness to pay and the complexity of your case. A simple collection service could take a few weeks to resolve, while more complex situations may extend over a longer period of time.

If customers cannot pay overdue accounts, our collection service includes escalating the matter. However, we aim to protect everyone from costly legal fees by collecting money before we need to implement legal proceedings. 

If these veterinary collection efforts are unsuccessful, we can obtain a county court judgment for debts owed to UK businesses. If debtors still cannot pay, creditors may threaten to use bailiffs to collect owed amounts or ask the court to take action. 

The first step to protect your business is always to take proper precautions and weed out bad debtors by implementing thorough screening processes. 

Alternatively, set out clear repayment terms and conditions when entering into an agreement with customers regarding the payment for your services. Stipulate exact payment terms and collection dates and state that there will be late fees or repercussions if they breach any agreed-upon terms. 

Federal Management: Pragmatic Veterinary Collection Specialists

Federal Management has held ISO:9001 accreditation since 2009 and has won the Investors in People award for many years. Additionally, we are the only debt collection agency accredited by the Financial Services College and hold accreditation from the Credit Services Association with an impressive 100% pass rate.

Federal Management