Healthcare Debt Recovery Services
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Accredited Debt Collection for the Healthcare Sector
Federal Management offers award-winning healthcare debt recovery services that have the highest success rates in the industry. Our medical collection services are accredited by the FCA and CSA.
We understand the importance of discretion and professionalism in healthcare collections, so we ensure that the relationship between hospitals and patients remains amicable and professional. This is achieved by maintaining a discreet approach while still recovering private medical debts from the patient.
Recover more for less with our professional healthcare debt collection services. Call us on 0333 043 4420 for a free pre-action consultation or enquire online.

As part of our fully comprehensive medical collection service, we include the following actions:
- Specialist healthcare account management expertise
- Letters, emails and telephone calls
- Debt collection officer visits
- Professional and discreet approach
- Insolvency demands
- All pre-action due diligence
- Free pre-Sue report (if necessary)
Some of the Businesses That Use Our Healthcare Debt Collectors
- Dental Practices
- Medical Centres
- Supplies Companies
- Pharmacies
- Psychiatrists & Psychologists
- Physiotherapists
- Home Based Carers
- Medical Accountants
90% Success Rate
Our results are unrivalled — we have an 90% average success rate on undisputed business debts
£300m + Recovered
The total amount we have recovered on behalf of Local, National and International Businesses since 2004
20 Years +
We have provided our Award Winning Debt Recovery solutions across the UK and Overseas since 2004
Fully Accredited
Accredited in ISO:9001, CAI Collectors and Members of the Credit Services Association
Excellent Reviews
We have received hundreds of verified reviews from businesses and individuals across the globe
Submit an Enquiry
Do you need assistance with debt recovery or have questions about our services?
Our team of Debt Recovery Specialists are waiting to help. Fill out the enquiry form below with your details, and one of our advisors will get back to you as soon as possible.
Why Use Our Healthcare Debt Collection Services?
Unpaid medical bills are a growing problem for the UK healthcare industry, and Federal Management has the expertise to help. Below are some of the key benefits of using our medical recovery services:
90% Debt Recovery Rate
Through effective communication, years of experience and thorough pre-action diligence, our healthcare collection services boast a 90% debt recovery rate. Plus, less than 1% of our cases require court proceedings. We strive to reclaim money owed effectively while saving our clients valuable time and resources.
Commission Rates As Low As 6%
We provide a comprehensive debt recovery service for healthcare providers with no hidden costs.
Why Use Our Healthcare Debt Collection Services?
Unpaid medical bills are a growing problem for the UK healthcare industry, and Federal Management has the expertise to help. Below are some of the key benefits of using our medical recovery services:
90% Debt Recovery Rate
Through effective communication, years of experience and thorough pre-action diligence, our healthcare collection services boast a 90% debt recovery rate. Plus, less than 1% of our cases require court proceedings. We strive to reclaim money owed effectively while saving our clients valuable time and resources.
Commission Rates As Low As 6%
We provide a comprehensive debt recovery service for healthcare providers with no hidden costs. We offer our all-inclusive collection service at a low, fixed fee with the UK’s lowest commission rates, starting from just 6%. We value transparency and do not charge abortive billing fees.
Legal Compliance
Our medical collections service is regulated by the Financial Conduct Authority (FCA), and we are proud members of the Credit Services Association (CSA). This means we have a deep understanding of the private sector debt collection process, including the legal framework and regulations that govern them.
Free Pre-Action Consultation
At Federal Management, we understand that any medical practice is busy and resources are precious. As a result, we provide a free pre-action appraisal of your debt to save you valuable time and money.
To prevent unnecessary challenges, we will only begin the debt collection process if your debt is deemed legitimate and recoverable.
No Collection Means No Collection Costs to Pay
If you require a professional debt recovery solution for your small business or a large corporation, trust Federal Management to recover your payment. In the rare case that we are unable to collect anything, we will not charge you any collection fees, ensuring you are not left further out of pocket.
Effective Communication
When it comes to recovering overdue accounts for any medical treatment, communication with patients is key. Our skilled debt collection team ensures clear and consistent real-time communication between all parties involved.
Our medical debt collectors are easily reachable and provide regular updates on your case, keeping you informed throughout the process. This greatly enhances the likelihood of a successful resolution with the patient.
UK’s Lowest Commission rates from 6%
Up to 90% Recovery rate on undisputed Debts
Low Fixed cost Debt Recovery service
No Collection means No Collection Costs to pay!
Frequently Asked Questions
We understand you may have a few questions about our services or the debt recovery process. To make things easier, we’ve compiled answers to some of the most common questions we get asked. If you don’t find what you’re looking for, please don’t hesitate to get in touch – we’re always here to help.
Can You Guarantee Recovery of Medical Bills?
Our business dedicates 100% effort to every debt collection case, but no debt collector can guarantee success.
To set realistic expectations and avoid disappointment, we offer a free pre-action analysis of your debt to assess the likelihood of successful payment recovery. Through experience and technology, we can analyse data for a deep understanding of potential debt recovery success.
What Happens if a Patient Refuses to Pay?
In some cases, patients are unable to pay their overdue accounts. If the patient fails to respond or pay what they owe, our debt collectors can escalate the matter by making further telephone calls and sending additional letters before action.
We can also obtain a county court judgment to increase the chances of a successful recovery. To protect the client and the patient from costly fees, our debt recovery agency aims to only action legal proceedings as a last resort.
How Long Does it Take for Debt to Be Collected?
No matter the challenges, we do our best to reclaim debt as swiftly as possible. However, the duration depends on the complexity of the case and the debtor’s cooperation. Less complex cases can be resolved in a few weeks, while more complicated ones may take several months.
Federal Management: Award Winning Healthcare Debt Recovery in the UK
Federal Management is a leading debt recovery agency in the United Kingdom. Our professional debt collectors have a deep passion for what they do and a solid work ethic, which has helped us gain a reputation for delivering great results. This is reflected in our Trustpilot reviews.
Our agency has held ISO:9001 accreditation since 2009 and the Investors in People award for many years. We are also the sole debt collection agency accredited by the Financial Services College and hold accreditation from the Credit Services Association with a 100% pass rate.
Our debt recovery agents can overcome almost all debt-related challenges and we operate on a no-collection, no-cost basis, which ensures a win-win outcome for our clients every time.
What Our Client’s Say About Us
Our reputation is built on delivering our clients exceptional results and an outstanding level of service. Read some of the things our clients have to say about us.
Excellent Business Debt recovery service. Recovered a large debt on behalf of our company from an evasive supplier in London. Would use again
Have had numerous requirement to use Federal Management's services over the past year. They have proved themselves to be very professional in...
We have worked well with federal for a number of years. Would certainly suggest any business owner uses them.
100% the best debt collection agency our company has used over the past 7 years. Brilliant service and will be using again soon.
Federal Management is an FCA Regulated debt recovery agency that has been the UK’s best value debt collection solution for businesses since 2004.
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Contact
Head Office
Federal House, Maple Court
Skelmersdale, Lancashire
WN8 9TW
Phone: 0333 043 4420
Email: enquiries@federalmanagement.co.uk