Utility Debt Collectors
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We have created a range of free downloadable guides, tools, and resources to assist you with understanding and managing debt recovery.
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Downloads
Downloads
We have created a range of free downloadable guides, tools, and resources to assist you with understanding and managing debt recovery.
Maintain your financial health with expert commercial utility debt collectors from Federal Management.
Recover more for less with our proficient utility debt collection services. Contact us to get in touch with our friendly agents.
Benefits of Utility Debt Collection
As of April 2025, the UK’s energy price cap will be increased by 6.4%. The January-March price cap average annual bill for gas and electricity consumption was £1,738. This reflects a staggering 43% rise compared to Winter 2021/22.
Federal Management understands the financial strain such increases can place on households and businesses alike. Our professional and amicable debt collection services are designed to assist both service providers and customers in managing debts effectively.
The benefits of using utility debt recovery for the commercial utilities sector include:
Maintaining financial health: Utility arrears affect utility providers’ ability to cover operational costs, and internal credit control efforts can seem ineffective. This further drains time and money.
Minimising bad debt: Allowing overdue accounts and continuing to write off bad debt can quickly accumulate, leading to significant losses.
Fairness and compliance: Ensuring customers pay their fair share maintains fairness across the board and helps prevent price increases.
Operational efficiency: We focus on recovering payments from customers while your business focuses on operations and growth. This saves precious time and resources.
Enjoy fast same-day action, thanks to our expertise in collecting debt from the utilities sector. Contact our expert agents on Live Chat for utility collections advice.
UK’s Lowest Commission rates from 6%
Up to 90% Recovery rate on undisputed Debts
Low Fixed cost Debt Recovery service
No Collection means No Collection Costs to pay!
Our Debt Recovery Process
In the commercial utilities sector, late payments can disrupt cash flow and put a strain on operations as well as customer relationships. Whether due to financial hardships, simple oversight or lack of trust in the utility company, unpaid debts create challenges for suppliers.
Our utility debt collection services help recover outstanding accounts
90% Success Rate
Our results are unrivalled — we have an 90% average success rate on undisputed business debts
£300m + Recovered
The total amount we have recovered on behalf of Local, National and International Businesses since 2004
20 Years +
We have provided our Award Winning Debt Recovery solutions across the UK and Overseas since 2004
Fully Accredited
Accredited in ISO:9001, CAI Collectors and Members of the Credit Services Association
Excellent Reviews
We have received hundreds of verified reviews from businesses and individuals across the globe
Submit an Enquiry
Do you need assistance with debt recovery or have questions about our services?
Our team of Debt Recovery Specialists are waiting to help. Fill out the enquiry form below with your details, and one of our advisors will get back to you as soon as possible.
Frequently Asked Questions
Here are some commonly asked questions about our utility collections:
Can Federal Management recover unpaid utility bills from commercial clients?
Absolutely! We provide tailored B2B debt recovery solutions for utility providers dealing with overdue invoices from business clients. Whether it’s electricity, gas, water, or telecoms, our team works to recover unpaid utility charges efficiently while adhering to industry regulations and maintaining a professional approach.
How can utility debt collection minimise customer disruptions?
Effective utility collections focus on recovering overdue payments while minimising customer disruptions. This is done by using ethical and professional recovery strategies. Engaging with individuals early in the process, offering flexible solutions to help them pay their outstanding accounts.
In the utilities sector, proactive communication, mediation, and tailored payment plans ensure a smooth settlement, reducing the likelihood of service disconnection.
When is legal action necessary to recover unpaid utility bills?
Legal action is always the last resort when retrieving payment from customers. It should only be taken once all other efforts to engage with the customer have been exhausted.
However, if the customer refuses to pay or cooperate, legal proceedings may be necessary to protect the utility provider’s financial stability. It’s important for any legal steps taken to be fully compliant, ethical and proportionate to the situation.
Why Use Our Utility Debt Collection Service?
We value the relationship your business has with its customers. Debt collection is a sensitive matter that should be handled by professionals with tact and consideration for debtors and creditors. Working with us will ensure that your customers pay swiftly while minimising the cost to you.
High Recovery Rate
We put maximum effort into our debt collection services for our clients.
Federal Management: Award-Winning Utility Debt Collection
With more than twenty years of experience, Federal Management has established itself as a leader among utility debt recovery companies, providing professional and ethical debt collection services across the utilities sector. We offer a full debt collection process, from pre-legal strategies to legal support. With a cost-effective no collection, no commission policy, we can provide tailored solutions to meet your needs.
Specialising in Business-to-Business (B2B) collections, we operate primarily within the UK while also offering international recovery solutions. Our goal is to maximise recoveries while maintaining integrity, transparency and respect.
Collect what is owed. Trust Federal Management, the UK’s no.1 debt collection agency for your utility debt collection.
What Our Client’s Say About Us
Our reputation is built on delivering our clients exceptional results and an outstanding level of service. Read some of the things our clients have to say about us.
Excellent Business Debt recovery service. Recovered a large debt on behalf of our company from an evasive supplier in London. Would use again
Have had numerous requirement to use Federal Management's services over the past year. They have proved themselves to be very professional in...
We have worked well with federal for a number of years. Would certainly suggest any business owner uses them.
100% the best debt collection agency our company has used over the past 7 years. Brilliant service and will be using again soon.
Federal Management is an FCA Regulated debt recovery agency that has been the UK’s best value debt collection solution for businesses since 2004.
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Contact
Head Office
Federal House, Maple Court
Skelmersdale, Lancashire
WN8 9TW
Phone: 0333 043 4420
Email: enquiries@federalmanagement.co.uk