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Client feedback

At Federal Management, we always welcome clients feedback and reviews in respect of the Commercial Debt Recovery services we provide.

Our Collections Teams work is very demanding  and they constantly deal with difficult situations on a daily basis. Whilst we love positive feedback, we also understand that there maybe not so positive feedback but all is welcome just the same.

Suggestions or recommendations regarding the service we provide are especially welcome as we constantly strive to improve and listening to constructive comments assists us in doing this.

As we have received some very positive feedback and reviews over the past month so we thought it would be good idea to share a select few and let others see the benefits that using our services can bring:

Received 5/5/2014 

“Just a quick email to say payment received and thanks for all your hard work. We never thought we would see our money again having already been down the court route but it is a welcome surprise”

– Mary J, Director of Finance (Engineering Firm)

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Received 13/5/2014

“Viewed on our line report this morning, for April and to say our FD is happy is an understatement. We look forward to further successes over the coming months, thanks again for your sterling efforts.”

– Maggie A, Credit Control Manager, (Manufacturing Co, West Midlands)

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Received 14/5/2014

“Please accept this email to confirm that the payment of £44,421.01 has been received into our account as per your email. Most of the debts passed to you in February have now been recovered and I wish to express my sincere gratitude.

I have already forwarded your details to our parent company.”

Donald M, CEO, (Environmental Agents, Scotland)

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Received 27/5/2014

“We have used the services of Federal Management for nearly 6 years now and we consider you to be a trusted and valued partner of ********** Plc”

Mohammed A, Director (Pharmaceutical Company)

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Received 10/06/2014

“Please pass on our special thanks to your Legal Team for swiftly mediating a resolution in respect of the commissions due to us. We did not expect a happy conclusion to this story but thanks to you guys, we have got our money back”

Danny F, Manager (Estate Agents, Herts)

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We wish to thank all those clients for their gratefully received emails/letters and for allowing us to use them.

The Month of May also saw a first for our Legal Team with a Debt Recovery Para Legal receiving a £300 cheque from a client as a tip for their hard work and dedication to a long pro-tractive case she had been dealing with.