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Coronavirus – Company Update

We are continuing to operate in accordance with government guidelines - Our Operating hours during this difficult period are 0830 - 1700 GMT

10 Year anniversary of our ISO9001 Quality Accreditation

  We recently renewed the accreditation of our quality service and systems to the ISO:9001 standard for the 10th consecutive year. Since 2004, Federal Management has constantly strived to improve year on year, the level of service delivered to our clients. In the past 15 years we have surpassed the standards as laid down the […]

Warning – Scam Debt Collection website Alert

We have been alerted to a scam website carrying the name Federal Solicitors UK that displays the address and website content of Federal Management. The website address is federalsolicitor.net and has nothing to do with Federal Management Ltd or any of its partners. Also the email address info@fm-legalsevices.co.uk is being used as part of the […]

Festive Period operating Hours

Festive Period opening hours On behalf of all at Federal Management, we would like to wish all our clients, old and new, a very Merry Christmas and a Happy New year. May you all be blessed during the joyous festive period. All Our Regional Offices will be closing at 6pm today and the operating hours […]

ISO Accreditation awarded for record 9th Year

Yet again, Federal Management has received further recognition as leaders in our sector with a 9th successive renewal of the ISO:9001 Quality Management and service accreditation. This reaffirms our position as the Number One Business Debt Collection Agency in the UK. We were awarded the highest grade possible ‘Grade 1′ for the ISO:9001:2015 audit following […]

Debt Collection firm renews Industry Accreditation

Our Multi Award Winning Debt Collection Agency is proud to confirm that we have received another Company Accreditation Award from the Credit Services Association for a record 8th consecutive year running. The Award which is titled the CAI’ Company Accreditation’ and is designed to be the benchmark to test the skills and knowledge of our […]

Local Business Exhibition Visits

Liverpool Business Exhibition With exhibition season for B2B’s in full swing, our new business team have been out and about getting involved at some local events. The two exhibitions attended so far have attracted around 5,000 visitors, many of which were the small business owners and employees that we aim to help recover late invoice […]

100% pass rate achieved for CAI Award

CAI Certificate Our award winning Commercial Collections Department achieved a staggering 100% pass rate to successfully renew and attain the ‘Collectors Accreditation Initiative’ award from the Credit Services Association last week to achieve CAI status within the industry. The Collectors Accreditation Initiative (CAI) is a test to measure and assess a Collection Officers knowledge and understanding of […]

Corporate Debt Recovery

As an accredited and award winning Debt Collection Organisation, we have developed and defined a series of innovative Debt Collection solutions that are unrivalled in terms of cost and service. Our practices are specifically bespoke to the clients industry & needs. Unlike, the majority, we do not operate ineffective call centres or use dialler telephone […]

Federal Management receives further Accreditation

Federal Management’s Award Winning Debt Recovery teams have been awarded further Accreditation, this time from the Credit Services Association (CSA) The Credit Services Association, which is the Debt Recovery Industry’s main trade body, have awarded Federal Management the CAI ‘Company Accreditation’ status. This official and revered recognition demonstrates the levels of professionalism within a Debt Collection Agency. The […]