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ISO Accreditation awarded for record 9th Year

Yet again, Federal Management has received further recognition as leaders in our sector with a 9th successive renewal of the ISO:9001 Quality Management and service accreditation. This reaffirms our position as the Number One Business Debt Collection Agency in the UK. We were awarded the highest grade possible ‘Grade 1′ for the ISO:9001:2015 audit following […]

Award Winning Debt Collection firm renews Industry Accreditation

Our Multi Award Winning Debt Collection Agency is proud to confirm that we have received another Company Accreditation Award from the Credit Services Association for a record 8th consecutive year running. The Award which is titled the CAI’ Company Accreditation’ and is designed to be the benchmark to test the skills and knowledge of our […]

We’ve been out and about this week at local business exhibitions…

Liverpool Business Exhibition With exhibition season for B2B’s in full swing, our new business team have been out and about getting involved at some local events. The two exhibitions attended so far have attracted around 5,000 visitors, many of which were the small business owners and employees that we aim to help recover late invoice […]

100% pass rate achieved for CAI Award

CAI Certificate Our award winning Commercial Collections Department achieved a staggering 100% pass rate to successfully renew and attain the ‘Collectors Accreditation Initiative’ award from the Credit Services Association last week to achieve CAI status within the industry. The Collectors Accreditation Initiative (CAI) is a test to measure and assess a Collection Officers knowledge and understanding of […]

Festive season Operating Hours

We would like to take this opportunity to wish all our clients, old and new, a very Merry Christmas and a happy prosperous New Year from all at Federal Management. Our operating hours over the festive period will be as follows: Thursday 24th December 8.30am – 2pm Closed 25th  – 28th December inclusively. Tuesday 29th […]

Corporate Debt Recovery

  As an accredited and award winning Debt Collection Organisation, we have developed and defined a series of innovative Debt Collection solutions that are unrivalled in terms of cost and service. Our practices are specifically bespoke to the clients industry & needs. Unlike, the majority, we do not operate ineffective call centres or use dialler […]

Collecting Debts other Debt Collection Agencies cannot

It is widely known that over the years, Federal Management has recovered millions of pounds in bad debt as the UK’s Premier Business Debt Collection Agency. What is not as widely known is that we assist smaller regional and local Debt Collection Companies with recovering debts they cannot. A typical case example of this is a partnership with a small […]

Federal Management receives further Accreditation

CAI Accreditation awarded for 2016 Federal Management’s Award Winning Debt Recovery teams have been awarded further Accreditation, this time from the Credit Services Association (CSA) The Credit Services Association, which is the Debt Recovery Industry’s main trade body, have awarded Federal Management the CAI ‘Company Accreditation’ status. This official and revered recognition demonstrates the levels of professionalism […]

Federal Management opens new Scottish Office

Federal Management are proud to announce the opening of a new Scottish Office in Western Scotland which marks a major achievement for the continued success of our company. The investment in a new Scotland office will aid current Scottish Business and Debt Recovery operations as well supporting plans for growth within our Scottish customer base. […]

Federal Management awarded National Skills Accreditation

HR Director Pamela Prescott being presented with the National Skills Award Federal Management are delighted to announce that we have become the first and only Debt Collection Agency in the UK to be awarded the National Skills Academy accreditation for Financial services (NSAFS).  This recognition reaffirms our position as the UK’s best Debt Collection Agency […]