Cookie Policy Federal Management
OUR COOKIES AND YOU
Hello! If you are reading this, then you care about privacy – and your privacy is very important to us. Cookies are an important part of almost all online companies these days, and this page describes what they are, how we use them, what data they collect, and most importantly, how you can change your browser settings to turn them off.
WHAT IS A COOKIE?
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
HOW WE USE COOKIES?
We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).
WHAT COOKIES DO FEDERALMANAGEMENT.CO.UK USE?
We use cookies for the following purposes:
Cookie name | Life span | Classification | Purpose |
_ga | Persistent (2 years) | Performance | Used by Google Analytics to distinguish users |
_gat
| Persistent (1 Minute) | Performance | Used by Google Analytics to throttle request rate. |
_gid | Persistent (2 days) | Performance | Used by Google Analytics to distinguish users |
__zlcmid | Persistent (1 year) | Functionality | These cookies allow us to communicate with you to identify a device across visits, and also across a single chat session to offer support. This information is shared with Zendesk |
__zlcstore | Session | Functionality | These cookies allow us to communicate with you to identify a device across visits, and also across a single chat session to offer support. This information is shared with Zendesk |
zte2095 | Session | Functionality | This cookie allows the use of Zendesk on the site, which allows us to gather user feedback |
__zlcid | Session | Functionality | This cookie allows the use of Zendesk on the site, which allows us to gather user feedback |
WHAT COOKIES ARE USED BY OUR SERVICE PROVIDERS?
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
Google Analytics
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy/
DoubleClick/Google Adwords
We use Google Adwords which also owns DoubleClick for marketing and remarketing purposes. Cookies are placed on your PC to help us to monetize our website, as well as to help tailor our marketing to your needs. You can view Googles Privacy policy here https://policies.google.com/privacy
We use Facebook to provide social media functionality on our website such as liking and sharing our content. You can view Facebooks Privacy Policy here https://en-gb.facebook.com/policy.php
YouTube
We use YouTube to display multimedia content on our website. By interacting with our video content, Youtube will track your usage as well as using your preferences. To view YouTube’s privacy policy click here https://www.youtube.com/intl/en-GB/yt/about/policies/
Zopim
We use Zopim which is part of ZenDesk and provides live chat functionality on our website. To view ZopIM’s privacy policy click here https://www.zendesk.com/company/customers-partners/privacy-policy/
MANAGING COOKIES
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:
https://support.google.com/chrome/answer/95647?hl=en
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
https://www.opera.com/help/tutorials/security/cookies/
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
https://support.apple.com/kb/PH21411
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
What Our Client’s Say About Us
Our reputation is built on delivering our clients exceptional results and an outstanding level of service. Read some of the things our clients have to say about us.

Excellent Business Debt recovery service. Recovered a large debt on behalf of our company from an evasive supplier in London. Would use again


Have had numerous requirement to use Federal Management's services over the past year. They have proved themselves to be very professional in...

We have worked well with federal for a number of years. Would certainly suggest any business owner uses them.


100% the best debt collection agency our company has used over the past 7 years. Brilliant service and will be using again soon.
Federal Management is an FCA Regulated debt recovery agency that has been the UK’s best value debt collection solution for businesses since 2004.

Services
Important Links
Our Offices
Contact
Head Office
Federal House, Maple Court
Skelmersdale, Lancashire
WN8 9TW
Phone: 0330 043 4419
Email: enquiries@federalmanagement.co.uk