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FAQ : How can I recover debts without alienating a valued customer?

A firm, but diplomatic approach is the best policy. Try to resolve problems by disussing the situation with the customer. Make them aware of the steps you intend to take before starting the debt collection process and let the customer know before you start any legal proceedings.

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Federal Management are able to provide legal services for clients who feel that this may be a necessary part of the recovery process.


Find out more about our legal services by clicking on the link below legal enquiries

or

Tel 0871 789 4611

 
 

Legal services

The Federal Management in-house team work in collaboration with a leading firm of Commercial Solicitors. Together we are able to instigate legal proceedings for debts owing within the UK and the EU should such actions be necessary. Our American Associates are also able to issue proceedings on our behalf in the USA should they be necessary and all at no further cost to yourselves.

 

Litigation - FAQs

 
Your questions answered - click on the links
Q1 : If there is a trial or hearing will I need to attend Court?
Q2 : Can you provide me with copies of correspondence?
Q3 : What are the chances of the debtor paying if a judgment is awarded?
Q4 : Can I use Credit Reference Reports or Companies House reports in court?
Q5 : Can I reclaim the court fees, issue fee etc?

Q6 : How do we prevent ourselves from being in this position again?

 

A1 : If there is a trial or hearing will I need to attend Court?
If the case is contested you will have to attend or send somebody that dealt with the case to explain the nature of the debt to the court.

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A2 : Can you provide me with copies of correspondence?
All Copies of correspondence received from your debtor can be faxed or posted to you at your request

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A3 : What are the chances of the debtor paying if a judgment is awarded?
Each situation and debtor is different, and it depends on a variety of factors. If the debtor has the money or assets to cover the cost then the chances are good, and many debtors pay up as soon as judgement is awarded. However not all debtors have the money or assets to pay their debt. Debtors on low incomes or companies with no assets may offer little chance of success. At Federal Management Limited we always check an individuals and/or companies financial situation and assets prior to commencing legal action to prevent any unnecessary costs.

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A4 : Can I use Credit Reference Reports or Companies House reports in court?
All information supplied by Federal Management Limited in respect of any credit reference, credit checks, enquiry, company credit reports etc, is supplied in the strictest of confidence for you eyes only and cannot be used in evidence or divulged to any third party.

Copies of correspondence received by Federal Management Limited and our progress reports can be used in evidence.

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A5 : Can I reclaim the court fees, issue fee etc?
The answer is usually yes; the court fees and interest are added onto your claim and are usually added to the Judgment if you win your case.

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A6 : How do we prevent ourselves from being in this position again?
Give Federal Management a call and we can advise you on the precautionary steps you can take to avoid such scenario’s as well as giving you information on our sister company Creditsure Limited. Creditsure Limited are a Credit Reference Agency that specialise in providing credit checks to businesses thus able to assist in the prevention of your Business stepping on any potential financial landmines.

 
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Federal Management Ltd, Certacs House, Westgate, Skelmersdale, Lancashire, WN8 8AZ, UK: Tel 0871 789 4611 : Fax 0871 789 4622 : Email