• Home
• About Us
• Debt Collection
• Other Services
• News
• Contact Us

Bulk & Portfolio Debt Collection

Setting the standard for bulk and portfolio debt collection within the industry, Federal Management’s highly trained Staff brings unrivalled debt collection results to out clients time and time again.

Below are some of the key principles as to why we are so successful with our bulk & portfolio debt collection service and why Federal Management should be your first port of call.

Individual Account Management

Each client is designated their own specialised account handler to handle all aspects of their bulk debt collection process. Each of our Account Managers are highly trained in all aspects of recovery and negotiation and are always ready to take your call, providing you with advice if needed.

The Future, Today

Federal Management invested a significant amount in a complete overhaul of our IT infrastructure in 2007. What this now means is that we can provide the results our clients expect quicker, faster and more efficiently than ever before. Our systems keep Account Managers up-to-date at all times on all aspects of your case meaning you can be sure you are in the right hands.

See for Yourself

For those Clients with multiple debtors, Federal Management can provide online web access to your account which means you can have a complete overview of your account with us from just a few clicks of your mouse. See exactly when a payment has been received, the status of each debt, even leave messages for your Account Manager!

Have It Your Way

Federal Management understand the importance of keeping an open channel of communication with all of our clients which is why we will provide regular updates in email or fax formats on a monthly basis. For those clients who require a little more, then we can also provide online web access to satisfy their needs.

Can Pay, Won't Pay

Federal Management’s high skilled team of account handlers are adept at quickly identifying those debtors who can pay but won’t, want to but can’t, and all those that come in between. For those who refuse to pay a harder stance is sometimes necessary and we can then look into insolvency proceedings on your behalf. For those debtors who understand the implications of insolvency proceedings, payment is nearly always forthcoming.

Calling the Shots

One of the most vital steps in the recovery and successful conclusion of a commercial debt collection matter is contact via telephone. Our skilled collection agents our thoroughly trained in all aspects of telephone negotiations and will utilise the full range of their persuasion skills to ensure that Federal Management collects.